Extended Service and Support
ConnectedCare extends your service plan to include a complete hardware warranty along with comprehensive, priority support to keep your home safe and connected.
Priority Chat Support
Get direct support from our expert team when you need answers to questions through live chat. Talk to a PHT team member for help using your security system, the mobile app, or for troubleshooting.
Premier Support as Long as You’re Protected.
Most PHT hardware and service comes with a one-year limited warranty and up to 90 days of complimentary technical support. To extend your coverage further, purchase ConnectedCare.
How to buy
- Purchase ConnectedCare with your new PHT system.
- Or buy it within 90 days of your PHT installation:
- By calling 1-844-PHT-SAFE (requires you to provide proof of purchase)
*10% discount included only with Complete and Complete+ ConnectedCare plan. Cannot be combined with any additional offers.